Error code 0xc00000e9 Windows 8 This Problem Can Happen

Discussion in 'Windows Error Code, Crashes, BSOD, and Hangs' started by securityhope, Feb 22, 2017.

  1. securityhope

    securityhope Administrator Staff Member

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    This “error code: 0xc00000e9” may cause due to the following reasons:

    1. You are attempting to install with external devices other than mouse and keyboard connected to the computer.
    2. Faulty Installation Media.
    3. Faulty Memory.
    4. Faulty Optical Drive.
    5. Faulty Hard Drive.
    6. Connected Faulty Hardware components.
    Symptoms of error code 0xc00000e9

    • Slowing down PC performance.
    • Improper functioning of several programs.
    • Receiving boot up errors along with other registry errors.
    • Unexpected shutdown of system leading to loss of unsaved data.
    An-Unexpected-Error-has-occurred-0xc00000e9.jpg

    This error message: An unexpected I/O error has occurred. Status: (0Xc00000e9) is a hardware error pertaining to your system’s BIOS. Basically it is telling you that the computer is not able to reliably communicate with the hard drive. We can try a few steps and check if it works:

    First, I would suggest you to disconnect all the external devices other than mouse and keyboard and check.

    I suggest you to run the Automatic repair and check if it helps.

    If you don’t have a Windows 8 DVD, you can refer to the article mentioned below to know how to create a bootable USB for Windows 8.

    How to create installation media for a PC refresh or reset

    http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media
    I suggest you to change the first boot priority to DVD\USB if you are not able to get the boot menu when you insert a DVD\USB.

    BIOS Disclaimer:

    Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.

    Method 1: Perform an Automatic repair using Windows 8 bootable DVD or USB drive and check if that helps.

    Follow these steps to perform Automatic repair

    a) Insert the installation DVD or USB and boot Windows 8 from it.
    b) In the‘Windows setup’page select the‘Language to install’,‘Time and currency format’and the‘keyboard or input method’and click on‘next’.
    c) Click on‘Repair your computer’and select‘Troubleshoot’.
    d) Click on‘Advanced options’and select‘Automatic Repair’and select the operating system.

    Method 2: If the issue persists, I would suggest you to try booting the computer in Safe mode and check.

    Follow these steps to boot the computer in safe mode.

    Step 1:Safe Mode with DVD

    Let’s boot from the Windows 8 DVD and login in Safe Mode.
    a) Boot from Windows 8 DVD.
    b) After you see a Choose an Option, click on‘Troubleshoot’.
    c) Now click on‘Advanced Options’and then on‘Windows Startup Settings’.
    d) Use your arrow keys to go to‘Safe Mode’and hitEnter.
    If you are able to boot into safe mode, try performing a clean boot.

    Step 2: Perform Clean Boot.
    To help troubleshoot error messages and other issues, you can start Windows 8 by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.

    http://support.microsoft.com/kb/929135

    Important: Reset the computer to start to normal startup.

    Note:
    After you have finished troubleshooting, follow these steps to boot to normal startup.
    a) Press the‘Windows + R’key on the keyboard.
    b) In the‘Run’window type’MSCONFIG’and click‘Ok’.
    c) On the‘General’tab, click the‘Normal Startup’option, and then click‘OK’.
    d) When you are prompted to restart the computer, click‘Restart’.

    Tutorial on how to fix in Windows 8 or Windows 10 the error 0xc00000e9


    First option:
    1. Shutdown your Windows 8 or Windows 10 device.
    2. After the shutdown process is completed take a look at the USB ports into your device and disconnect all USB cables except the one for your keyboard and the one for the mouse.
    3. Start your device as you normally do.
    4. Check and see if you still get the error code 0xc00000e9.
    5. If the error code does not appear anymore then you will need to plug in one device at a time respecting the same procedure above.
    6. If you notice that after you plugged in the Printer for example you get this error code then you will have to change the USB cable to the printer in this case and also update the driver for the printer to support the Windows 8 or Windows 10 operating system.
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