There was a problem connecting to your Internet Service Provider. This generally occurs if your Internet Service Provider requires you to sign in with a username and password. Solution: Open the PS3 system’s Internet Browser. If your Internet Service Provider requires you to sign in, the relevant sign-in page should be displayed. Follow the instructions provided by your Internet Service Provider to enter your username and password. These sign-in details will be different from those you use to access PlayStation Network. If you do not know your username and password, contact your Internet Service Provider for assistance. For more tips and hints on using your PlayStation system, visit our technical support forums at community.eu.playstation.com.
