There was an unexpected error with the PlayStation 3 system. Solution Double-check the disc and make sure it is supported by the PlayStation 3 system. Click here to find out which discs are supported. If you continue to have issues, you can reformat the PlayStation 3 hard disk drive. Please note this will erase all data from the hard disk drive. Click here to learn how to back up your data. To reformat your hard disk drive, go to Settings > [System Settings] > [Restore PS3 System]. For more tips and hints on using your PlayStation system, visit our technical support forums at community.eu.playstation.com