Your Sony Entertainment Network account has been banned for violating the PlayStation Network Terms of Service and User Agreement. Solution If you receive this error message, your Sony Entertainment Network account has been suspended. You must wait the duration of your suspension before you may access PlayStation Network. You will receive an email advising you how long your suspension will last. Click here for more information on reasons why an account may have been suspended. For more tips and hints on using your PlayStation system, visit our technical support forums at community.eu.playstation.com.
