Cannot update the system software. Solution Turn off the PS3 system and disconnect it from the mains power supply. Reconnect the mains supply after 10 seconds and turn the PS3 system on. System update should start automatically. Make sure the Internet is connected to the system when you try this. If the problem persists, visit eu.playstation.com/contact to contact Customer Support. For more tips and hints on using your PlayStation system, visit our technical support forums at community.eu.playstation.com.
