The PS3 system timed out during the system software update. Solution: Attempt to perform the system software update again. If the problem persists, turn off the PS3 system and disconnect it from the mains power supply for a short time. When you restart the PS3 system, attempt to perform the system software update again. If the problem persists, visit eu.playstation.com/contact to contact Customer Support. For more tips and hints on using your PlayStation system, visit our technical support forums at community.eu.playstation.com.