The PS3 system is encountering an issue when trying to update the system software. Solution Update using game disc Make sure the disc is clean and free of scratches. Restart the PS3 system and try updating again. If all other discs work, you may need to replace the disc. Update using USB drive or storage media Download the update file again to the storage device. Restart the PS3 system and try updating again. Update using the PS3 system Restart the PS3 system, then download and reinstall the update. If the problem persists, visit eu.playstation.com/contact to contact Customer Support. For more tips and hints on using your PlayStation system, visit our technical support forums at community.eu.playstation.com.
