Cannot connect to the Internet. Solution Restart the PS3 system and try to connect online again or try connecting at a later time. If setting up a network connection, make sure all information is inputted correctly. If the problem persists, select one of the following guides: Troubleshooting PS3 wired connections Troubleshooting PS3 wireless connections For more tips and hints on using your PlayStation system, visit our technical support forums at community.eu.playstation.com