Remote Play - Could not establish a connection to the PlayStation 4 System. You may be able to connect by improving your network. Try these Network Connection troubleshooting tips: Make sure your PlayStation 4 and your computer are both connected to the same stable, high-speed network with upload and download speeds of at least 5 Mbps. We recommend a wired Internet connection for your PlayStation 4. If you are using a Wi-Fi (wireless) connection, move your PlayStation 4 closer to the access point or router. Make sure there are no obstructions between them. Other devices on your network might be using a large amount of bandwidth. Wait until they are idle before using Remote Play. Confirm that all of the ports UDP 9296, 9297, 9303 are open. If not, adjust your router's port forwarding settings to allow communication between the PlayStation 4 and the Internet. For instructions on how to adjust these settings, please refer to the manual supplied with your router or contact your ISP. The anti-virus software on your computer may be blocking communication between your PlayStation 4 and the computer. Try disabling the firewall settings on your anti-virus software, or adding the Remote Play application to the firewall program exceptions. For details, refer to the instructions provided by the anti-virus software publisher. For more details about your network, please contact your ISP.