The error you're seeing is typically caused by: An issue with the Netflix application itself An issue with some Netflix account information stored on the device An issue connecting to the Internet from your device In some cases, this error code may be accompanied by the following error message: Cannot stream via 3G. Please try again when connected via WiFi. (116)Are you streaming from a cellular or satellite connection? Your service may not support streaming, or may not meet the minimum streaming requirements. Switch to a wireless network and play your movie or TV show again.