You see error code “7405 - Xfinity” when you try to start the Xfinity app. Error code 7405 contains the following message: The Xfinity license server is unavailable. Error “7405 - Xfinity” This means one of the following: You are not using Xfinity Residential Internet Service. You are not using your Comcast ID or Comcast.net address and password to sign in to the Xfinity service. Solutions Make sure you use your Comcast ID or full Comcast.net e-mail address and password to sign in to the Xfinity app. Make sure that your Xbox console and network setup meets the minimum requirements for the Xfinity service. See the Xfinity Xbox 360 FAQ.
