Error 800700E8 occurs when downloading content from Xbox Live on Xbox 360

Discussion in 'Windows Know Base' started by securityhope, Feb 9, 2017.

  1. securityhope

    securityhope Administrator Staff Member

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    You see the following error code and message when you try to download content from Xbox Live on your Xbox 360 console:

    Sorry, there's a problem with the Xbox service. Try again later.

    Status code: 800700E8


    This may mean that Xbox Live has encountered an error, or that your Xbox console is experiencing network connectivity trouble.

    Note
    This error is only temporary and may not pertain to your payment or account information.

    Solutions
    To resolve this problem, try the following solutions.

    Solution 1: Check the Xbox Live service status


    If you see any alerts here, wait until the service is up and running and try again:

    [​IMG] Xbox Live Core Services: up and running
    2017-02-09T14:36:16.5775642 00:00 [​IMG]
    Solution 2: Make your purchase through a browser

    If you’re experiencing this problem while making a purchase, you can work around it by making the purchase online through a browser at Xbox.com instead of through your console. Here’s how:

    1. Sign in to account.microsoft.com using your Microsoft account.
    2. Select or tap Store, and then select the category from which you want to make a purchase. For example, if you want to purchase a video, select Entertainment, and then select Movies
     

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