You see one of the following error codes and messages when downloading your Xbox Live profile to your Xbox 360 console: Sorry, Xbox Live profiles cannot be loaded right now. Please try again later. Status code: 80151103. Error: Can't connect to Live. The logon error code is 0x80151103 This may mean one of the following: There's a temporary problem with the Xbox Live service. There's a problem with the security information for your Microsoft account. There's a problem with the Xbox Live profile that's stored on your Xbox 360 console. Solutions To resolve the problem, try the following solutions. Solution 1: Check the Xbox Live service status If you see any alerts here, wait until the service is up and running and try again: Xbox Live Core Services: up and running 2017-02-09T14:36:08.9877043 00:00 Solution 2: Verify your Microsoft account security information Follow these steps: Sign in to your Microsoft account. Note If you forgot your password or can't sign in using your password, see the Lost Account Solution or the Lost Password Solution. Under Security
