Fix Bad Pool Header Error 0x00000019 in Windows 10

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  1. securityhope

    securityhope Administrator Staff Member

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    Bad Pool Header Error 0x00000019 is yet another BSOD (Blue Screen of Death error) that can appear on Windows 10 and the older versions such as Windows 7 and Windows 8/8.1. Most of the time the blue screen of death error are temporary and can be resolved with one or two restarts. In case, a couple of restarts did not fix Bad Pool Header Error 0x00000019 error, then you may need to find the cause of the error and try to fix it.

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    This post is aimed at fixing the Bad Pool Header Error 0x00000019, but what you need to know before trying any of these fixes is that there is no go-to solution to fix the Bad Pool Header Error 0x00000019 in Windows 10 or other Windows versions.
    This is because the Bad Pool Header Error 0x00000019 can occur due to several reasons and finding the cause of this problem is the only way to fix this error in Windows. The Bad Pool Header Error 0x00000019 can occur due to the hardware problem or because of software/drive problem.

    Fix Bad Pool Header Error 0x00000019

    Below are the suggested solutions to fix Bad Pool Header Error 0x00000019 in Windows. As I said earlier, finding the cause of the problem or the culprit hardware / software will help you to resolve the problem.

    Note: Before you proceed with any of these fixes, try to remember what was the last thing you did to your system.

    Installed a new hardware such as RAM, hard drive, USB device? If yes, remove them and see if the error gets fixed.

    Installed/Updated new software such as Anti-virus, hardware drivers, your OS may be? If yes, uninstall them or roll back to the previous version in case of an update.

    Fix 1: Uninstall Malwarebytes / Anti-Virus Programs

    Now why Malwarebytes made into the list is because of the reason that it was the culprit in many cases. Malwarebytes is a computer program which keeps your PC clean from malware.

    However, at times, it may not be compatible with your PC and may create problems such as Bad Pool Header Error 0x00000019 and other BSOD errors. There are other anti-virus programs such as Norton and AVG anti-virus which can cause this error.

    So, if you have Malwarebytes installed or if you have recently updated it to the latest version, try to uninstall it temporarily and see if the Bad Pool Header Error 0x00000019 has been fixed.

    Note that Malwarebytes may not create problems in every PC, but if it is creating problems with your PC, you may want to get rid of it. To uninstall it, you may need to boot Windows in Safe Mode.

    To boot Windows in Safe Mode, shut down your system and restart it. As soon as the boot screen appears, start pressing the F8 Key to bring up the advanced options menu.
    From here, select Start Windows in Safe Mode and uninstall Malwarebytes.

    If the F8 key is not working for you and you can boot Window, then restart your PC completely. When in the Desktop, press Windows Key R and type msconfig. Hit enter to open System Configuration.

    From the System Configuration window, click the Boot tab. Here, check Safe Boot box under Boot Options.

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    Click on Apply and then OK. Now if asked to restart your PC, click Restart.
    Now your PC will restart in Safe Mode. After the restart, uninstall Malwarebytes or any other anti-virus or anti-malware programs that you think can be creating the problems.

    Also, download and install Revo Uninstaller Pro, which comes with a trial license. You can use this to uninstall all the traces of any software that may have left in your system even after uninstalling them.

    Fix 2: Find the Culprit Device/Driver

    As I said earlier, the Blue screen of death is caused by either your hardware devices or the drivers related to those devices. However, it is not the easiest task to find which hardware device or driver is causing Bad Pool Header Error 0x00000019. However, with a little bit of brainstorming, you might be able to find the culprit hardware device or driver.

    Whenever a blue screen of death appears or your system crashes due to BSOD, a crash log file will be created automatically and stored on your PC. The log files contain the crash report and of course, hints at what might have causes the BSOD error.

    The crash log files known as minidump files will be stored with an extension .dmp so you won’t be able to read it using any text editor. To read it, you can download a little free Windows utility called BlueScreenView.

    BlueScreenView is a handy little utility which automatically scans all the minidump files and allows you to read it.

    Download Bluescreenview from here and run the executable file. It does not require any installation. Upon running it automatically reads all the minidump files and displays the result in the upper pane. Try to search using the information given by the minidump files on BlueScreenView and you might find the exact solution.

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    If not, go to C:\Windows\Minidump and upload the minidump.dmp files to OneDrive account. Head over to Microsoft Answers forum and provide links to your minidump files so that moderators can help you to find the exact problem hopefully.

    In most of the cases, you may only need to update one of your device drivers or uninstall any software. And minidump files will help you to find the problematic drivers.

    Fix 3: Restore System to Earlier Point


    If the above fix didn’t work for you then you can use System Restore points created by System Protection to restore your PC to an earlier point in time. Your Windows PC automatically creates System Restore point periodically. So, in case something goes wrong later, you can use those previously created system restore points to restore the PC to the state where it was at that point in time.

    System Restore points create a backup of system registry files and programs and store them on your PC. Your System Restore points do not save your personal files or folders that are not related to the system. Nor your personal files and folders will be affected at the time of system restore.

    There are two ways to perform system restore in Windows 10. You can refer that link for detailed info.

    Follow these steps if you can boot Windows to perform system restore:

    Open Control Panel and click System and Security. Under System and Security, click System. From the left side, click on System Protection.
    Under System Protection tab, click on System Restore button.
    Now you will see a recommended restore point with a date of the restore point creation. If you want to restore Windows to this date, then select that Restore point and continue.
    If not select Choose a different restore point option and click Next. Here you will see all the available restore point in your system. Select the restore point according to the date on which your system was working fine.
    Click Next to continue. Confirm your decision to your Restore your PC to the selected Restore Point and select Finish.
    Now your PC will restart and the restoration process will begin. After the System Restore you will see a success message. If the restore fails, select a different restore point and try again.

    Follow these steps if you cannot boot into Windows:


    Now the possibility is that you may not be able to boot into Windows because of the Bad Pool Header error. In such cases, you have to access the Restore Option from the Advance startup menu at the time of boot.

    You can bring up the Advanced Startup Menu by pressing F8 continuously when you see the black screen during restart.

    If F8 is not working for you, then follow these steps to get the Advanced startup options.
    Restart your PC by pressing the power button. Once the PC restarts, press and hold the power button until the PC shuts down.

    Now repeat this steps for 3 to 4 times or until you see, Please Wait screen. This will take you into Recovery Option. From the Recovery Option menu click on See Advanced Repair Options.

    From here click on Troubleshoot and next click on Advanced Options.
    Under Advanced options, select System Restore. If asked to select any user account, select Administrator account and login with a password.

    From here follow the steps below to Restore system to an earlier point in time.

    • Now you will see a recommended restore point with a date of the restore point creation. If you want to restore Windows to this date, then select that Restore point and continue.
    • If not select Choose a different restore point option and click Next. Here you will see all the available restore point in your system. Select the restore point according to the date on which your system was working fine.
    • Click Next to continue. Confirm your decision to your Restore your PC to the selected Restore Point and select Finish.

    Now your PC will restart, and the restoration process will begin. After the System Restore you will see a success message. If the restore fails, select a different restore point and try again.

    After the restoration process is complete, wait and see if the Bad Pool Header Error 0x00000019 occurs again or it has been fixed.

    Fix 4: Refresh/Repair Your Computer

    Now if nothing seems working you may try refreshing your Windows 10 computer. Refreshing your computer does not remove any personal data from your System so it is safe and a better option than resetting your PC. After the refresh, your system settings will be set to default, and it will fix the BAD_POOL_HEADER Error in Windows.

    To refresh your system, follow these steps:
    1. Shut down your PC completely.
    2. Insert Windows 10 bootable USB flash drive or disc (CD /DVD) and restart your computer. If you are using Windows 8, then insert Windows 8 bootable drive.
    Don’t have Windows 10 bootable drive? Learn how to create Windows 10 bootable flash drive.
    1. From Windows Setup display, click Next.
    2. Select Repair Your Computer option from the next window.
    3. Click and select Troubleshoot if asked to choose an Option.
    4. Under Troubleshoot screen, click Refresh your PC.
    5. Click Next and then from Choose a target operating system screen, click Windows 10 or Windows 8 whichever is your operating system.
    6. At last click, Refresh to start the refresh process.
    Now the refresh process will begin. Wait until the Windows 10 system get refreshed. The PC will restart automatically after the refresh process has been completed.
     
    Last edited: Jan 25, 2017

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