Fix The Server Stumbled Windows Store Error 0X80072EFD

Discussion in 'Windows Know Base' started by securityhope, Jan 16, 2017.

  1. securityhope

    securityhope Administrator Staff Member

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    Windows 10 comes with Windows Store pre-installed and with Windows 10 the store now support Universal Apps. So, Microsoft has combined the Windows Store and Windows Phone Store. While using Windows Store you may face some occasional errors and one these errors is The server Stumbled Windows Store error. The error pops up when you try to download any Windows Store app. It can also occur when you try to view a Windows Store app. The Server Stumbled Windows Store error shows the error code 0X80072EFD or the error code 0X80072EE7. In this post, I will show you how to fix this error in Windows 10.

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    The Server Stumbled error indicates that the problem could be at the server end. However, the problem not necessarily needs to be at the Windows Store server end as it can be a problem with your PC or your internet connection. There is no go-to solution to fix the Server stumbled Windows Store error. However, there are few fixes that you can try to fix The Server Stumbled Windows Store error.

    Fix 1: Restart Your PC

    At times, the error could be a temporary error that might have occurred because some crucial sub-task might have ended unexpectedly. In such cases, a quick restart can fix the problem with your PC. So, perform a quick restart and see if that fixes the “The server stumbled” Widows Store error.

    Fix 2: Turn Off Manual Proxy Setting

    If you have the manual proxy setting enabled then turning off manual proxy setting can fix the server Stumbled 0X80072EE7 error in Windows 10. To Turn Off manual proxy settings, do the following.

    Go to All Setting by clicking on Start button.

    From Settings, click on Network and Internet.

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    Under Network and Internet, click Proxy tab at the bottom (left pane).

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    Now scroll down to Manual Proxy Setup. Here turn off “Use a Proxy Server. Close the Settings window and try to open the Windows Store and see if the server stumbled error 0X80072EE7 has been resolved.

    Fix 3: Turn Off/On Automatic Time Option

    If changing the proxy settings did not work then you can try changing the time and date settings. Here the problem is not incorrect date and time settings, because even if the date and time are correct, we will be making some changes and see if that fixes the server stumbled error 0X80072EE7.

    Click on Date and Time in the taskbar (desktop right-bottom).

    Next, click on Date and Time settings.

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    Turn off Set Time Automatically by sliding the toggle to left.

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    Below that click on Change button.

    Now set the time to few hours late. If the current time is 12:00, set it to 20:00.

    Click on Change button to save the settings. Close the Time and Date window.

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    Now try to open the Windows Store. You will see the server stumbled error 0X80072EE7 again. Close the Windows Store.

    Now again you have to open Date and Time settings. So, click on Date and Time and then click on Date and Time Settings.

    This time, turn on Set Time Automatically. Close date and time window and open Windows Store.

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    If you don’t see the server stumbled Windows Store error 0X80072EE7, you are good. If not, try other fixes.

    Fix 4: Stop/Start Windows Store Update using PowerShell

    If the above fixes did not give any result and the server stumbled Windows Store error 0X80072EE7 persists then try the PowerShell method to fix it.

    Open PowerShell window. To do this press Windows Key R and type PowerShell in the Run dialogue box and hit enter. Alternatively, type PowerShell in Search/Cortana and click on Windows PowerShell.

    In the PowerShell window enter the following command:

    net wuauserv stop

    This will stop Windows update service.

    If you get Access Denied error, run PowerShell as Administrator. Type PowerShell in the Cortana/Search, right-click on Windows PowerShell and click Run as Administrator.

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    Now enter the following command:
    net start wuauserv

    This will start the Windows update service again. Now open Windows Store, and you should have the server stumbled error resolved.

    Close Any Network Related App

    The most common reason why the “The stumbled server Windows Store error” can occur is because a network related app running on your PC is causing problems with Windows Store server. For example, if you have installed Fiddler app and it is running while you are trying to use Windows Store or download any app from the Windows store then the Fiddler app can cause The Stumbled server error.

    What you can do here is close the Fiddler app when you want to use Windows Store. If you are not using Fiddler app, then check Task Manager and see what are the apps that you can close. Once closed open Windows Store and try to download the app to your PC.

    Disable Antivirus and Firewall

    The Stumbled Server Windows Store error can also occur because your Antivirus is blocking the network access to Windows Store server. Your Antivirus might accidentally consider the connection to Windows Store insecure and block it. This would result in “The stumbled server” Windows Store error.

    What you can do here is turn off Antivirus temporarily and try to download any app from the Windows Store. Also, make sure that you temporarily disable the firewall.
     
    Last edited: Jan 25, 2017

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