How To Fix err_name_resolution_failed Error

Discussion in 'Windows Error Code, Crashes, BSOD, and Hangs' started by securityhope, Mar 20, 2017.

  1. securityhope

    securityhope Administrator Staff Member

    Aug 3, 2016
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    How to fix errorERR_NAME_RESOLUTION_FAILED in Google chrome. “This webpage is not available” followed by “ERR_NAME_RESOLUTION_FAILED” further “The webpage at (web address) might be temporarily down or it may have moved permanently to a new web address” appears when you try to visit any web address in chrome. Google Chrome is most popular and most used browser and lots of people recommend to use chrome as a default browser but, sometimes this type of error may appear due to internet or firewall settings problems. So, here we will see how to get rid of ERR_NAME_RESOLUTION_FAILED or ERR NAME RESOLUTION FAILED error in Google Chrome.


    ERR_NAME_RESOLUTION_FAILED (Error 137)- Why this error happens in Google Chrome:-

    We ay get this error when we are surfing through the internet and we will find this error ERR_NAME_RESOLUTION_FAILED (Error 137) when any website is down. Actually this error happens because of damage of affected TCP/IP Protocol settings or any of the recently installed software may be a responsible for this error. Usually, most of the Errors in Google Chrome happens due to cache, incorrect settings or due to any third party software. The above stated is the reason why the error ERR_NAME_RESOLUTION_FAILED (Error 137) happens when we are approaching a website. Scroll down below and get the solution to solve this error friends. We have provided simplified contents for your easy understanding.

    Complete statement of the error showed in Google Chrome:-

    The web page at [address] might be temporarily down or it may have moved permanently to a new web address. Error 137 (net::ERR_NAME_RESOLUTION_FAILED): Unknown error.on your web browser.
    Solve ERR_NAME_RESOLUTION_FAILED (Error 137) – methods 1:

    Run the below commands one by one in Command Prompt (Admin).

    ipconfig /release
    ipconfig /all
    ipconfig /flushdns

    ipconfig /renew
    netsh int ip set dns

    netsh winsock reset
    After running the above commands, the message with an instruction to restart your PC will appear in cmd admin and so, “Restart” your PC to apply changes you made.

    Solve ERR_NAME_RESOLUTION_FAILED (Error 137) – methods 2: Change the DNS Address

    Step 1: Right click on Network icon and click Open Network and Sharing Center.
    Open Network and Sharing Center

    Step 2: Click “Change adapter settings” (top left side).

    Step 3: Now right click on your active Network Connection (WiFi, LAN, Ethernet, etc.) and click Properties.
    active Network Connection

    Step 4: Select “Internet Protocol Version 4 (TCP/IPv4)” and click Properties.
    Internet Protocol Version 4

    Step 5: Click Use the following DNS server addresses: and add below server addresses and click OK.


    Preferred DNS Server:
    Alternate DNS Server:

    change server addresses

    Solve ERR_NAME_RESOLUTION_FAILED (Error 137) – methods 3: Reset the Internet Browser Settings on your Windows PC


    • Go to the start menu
    • Open yourbrowserthere
    • Go to the ‘Settings‘ there
    • Click on the “Show advanced settings” tab
    • Find & click on the “Reset browser settings” tab there
    • After resetting, close the tab there
    • That’s it, done
    By resetting your browser settings can also get rid out of this error ERR_NAME_RESOLUTION_FAILED on some sites code problem from you.

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