If you experience the error code 1005 on your Nook Color or Nook Tablet, it's typically due to some information on the tablet preventing you from accessing the Netflix service. Follow the troubleshooting steps below to resolve the issue. Power off your Nook Color or Nook Tablet. Press and hold the power button on the upper left side of the device, until a box comes up that says Power Off. Tap Power Off and your device will turn off. Press and hold the power button until the device begins to turn on. You may be asked to update the Nook firmware after turning it back on. Please do! If you have problems with the firmware update, you'll want to contact Barnes