Netflix Error Code: 1016

If you experience the error code 1016 on your iPhone, iPad or iPod touch, it typically indicates an Internet connectivity issue. The issue may be caused by your wireless connection dropping, or it may be DNS related. Follow the troubleshooting steps below to resolve the issue.
Reset the wireless connection on your device
Reset your wireless connection by toggling Airplane mode on and off:

1. Press the Home button.
2. Swipe upwards from the bottom of the Home screen to reveal Control Center.
   Note: If Control Center is not enabled on your device, you can activate Airplane mode from within iOS Settings.
3. Activate Airplane mode by tapping the airplane icon.
4. Once Airplane mode is activated, disable it by tapping the airplane icon again.
5. After your device reconnects to your wireless network, launch Netflix and try playing your movie or TV show again.

Restart your device

1. Press and hold the Sleep/Wake button until the red slider appears.
2. Drag the slider to turn the device completely off.
3. After 10 seconds, press the Sleep/Wake button to turn your device back on.
4. Once your device powers on, launch Netflix and try your TV show or movie again.

Try a different Internet connection
If possible, connect your iOS device to a different network to rule out home network configuration problems as the cause of your issue. To choose a different wireless network:

1. Press the Home button on your device.
2. Select the Settings app.
3. Select Wi-Fi from the Settings menu.
4. Select a different network and connect to it.
5. Once you've connected to another network, launch Netflix and try your movie or TV show again.
6. If you are unable to use a different Internet connection or if this does not resolve the issue, please contact your Internet service provider for further assistance.

Powercycle your home network

1. Turn off your device.
2. Unplug both your modem and router and wait 30 seconds.
3. Plug in your modem and wait until no new indicator lights are blinking on.
4. Plug in your router and wait until no new indicator lights are blinking on.
5. Turn on your device and try Netflix again.