The error you're seeing is typically caused by: An issue with the Netflix application itself An issue with some Netflix account information stored on the device An issue connecting to the Internet from your device In some cases, this error code may be accompanied by the following error message: Sorry we could not reach the Netflix service. Please try again later. If the problem persists please visit the Netflix website. (110)Follow the troubleshooting steps for your device below to resolve the issue. Apple TV Note: This error only occurs on Apple TV 2 and Apple TV 3. If you experience this error on Apple TV 4, please contact customer service. Refresh your Netflix login To refresh your login, simply sign out and back into the Netflix application. Note: If using the Apple remote application on an iPhone, iPod touch, or iPad, switch to the Apple TV remote to sign in Navigate to the main Netflix menu inside the application and click Logout. Click Yes to sign out. Launch the Netflix application again. Click Already a member? Sign in. Enter your Netflix e-mail and password to sign back. Powercycle your Apple TV Unplug your Apple TV and the TV it's connected to for at least 1 minute. Plug both devices back in. Turn both devices back on. Try Netflix again. Troubleshoot problems connecting to Netflix If you're still having issues playing your movie or TV show, see our steps for troubleshooting problems connecting to Netflix. iPhone, iPad, or iPod touch Reinstall the Netflix app Make sure the issue isn't being caused by an outdated version of the Netflix app by removing it from your iOS device and reinstalling it. From the main menu, touch and hold the Netflix app on the Home screen until it shakes. Tap the X in the top left corner of the Netflix icon, then tap Delete. (Once deleted, press the Home button to stop the shaking). Enter the App Store, search for "Netflix" and select the free Netflix app from Netflix, Inc. Tap the cloud icon. You will need to enter your iTunes password to install the app. Once installed, tap the Netflix icon. Enter the email and password for your Netflix account and tap Sign In. Try Netflix again. Reboot your device Turn your iPad, iPhone or iPod touch off and wait for 10 seconds before turning it back on and trying Netflix again. If you need directions for rebooting your Apple device, see the iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting article on Apple's Support website. Test the Internet Connection Make sure your iPad, iPhone or iPod touch has an Internet connection by attempting to visit a website (such as apple.com) in a web browser (such as Safari). If the page doesn't load, or is slow to load, try turning your device's WiFi connection off and then back on. If you're still not able to connect, you may have Internet connection issues.
