Netflix Error Code: 143

Discussion in 'Windows Error Code, Crashes, BSOD, and Hangs' started by securityhope, Dec 24, 2016.

  1. securityhope

    securityhope Administrator Staff Member

    Aug 3, 2016
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    The error you're seeing is typically caused by:
    • An issue with the Netflix application itself
    • An issue with some Netflix account information stored on the device
    • An issue connecting to the Internet from your device
    In some cases, this error code may be accompanied by the following error message:
    Follow the troubleshooting steps for your device below to resolve the issue.
    Apple TV

    Powercycle your Apple TV
    1. Unplug your Apple TV and the TV it's connected to for at least 1 minute.
    2. Plug both devices back in.
    3. Turn both devices back on.
    4. Try Netflix again.
    Troubleshoot problems connecting to Netflix
    If you're still having issues playing your movie or TV show, see our steps for troubleshooting problems connecting to Netflix.
    iPhone, iPad, or iPod touch

    Reboot your device
    Turn your iPad, iPhone or iPod touch off and wait for 10 seconds before turning it back on and trying Netflix again.
    • If you need directions for rebooting your Apple device, see the iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting article on Apple's Support website.
    Test the Internet Connection
    Make sure your iPad, iPhone or iPod touch has an Internet connection by attempting to visit a website (such as in a web browser (such as Safari). If the page doesn't load, or is slow to load, try turning your device's WiFi connection off and then back on. If you're still not able to connect, you may have Internet connection issues.

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