If you experience the error code 7 while trying to watch Netflix on your Google Chromebook, it typically points to a network connectivity issue that is preventing your device from reaching the Netflix service. Follow the troubleshooting steps below to resolve the issue. Reboot your computer Shut your computer down completely and restart it. Play your movie or TV show again. Powercycle your home network Turn off your device. Unplug both your modem and router and wait 30 seconds. Plug in your modem and wait until no new indicator lights are blinking on. Plug in your router and wait until no new indicator lights are blinking on. Turn on your device and try Netflix again.