If you experience the error code C7010-1607 on your Google Chromebook, it typically points to some information on your device that needs to be deleted. Follow the troubleshooting steps below to resolve the issue. Clear all Netflix cookies and site data Open the Google Chrome web browser and type chrome://settings/cookies into the search bar. Type Netflix in the search box and click Remove all. Navigate to Netflix.com, then select Member Sign In to sign back in and play your movie or TV show again.