If you experience the error code C7031-1101 on your Google Chromebook, it typically points to a permissions issue on the network you're using. Follow the troubleshooting steps below to resolve the issue. Are you using a public, cellular, or satellite Internet connection? If you are on a work, school, hotel, or hospital public WiFi: Check with your network administrator to make sure streaming services such as Netflix are supported and not intentionally blocked. Note that many public networks have limited bandwidth. If you're using a cellular data network or satellite Internet: If possible, try a different network. Cellular data and satellite Internet connections commonly have slower connections speeds than cable Internet or DSL. Restart your computer Shut your computer down completely and restart it. Try Netflix again.
