If you experience the error code C7111-1101 on your Google Chromebook, it typically points to some information stored on the device that needs to be refreshed. Follow the troubleshooting steps below to resolve the issue. Clear Google Chrome Cookies Click the Chrome menu button on the browser toolbar. Select Settings. Select History. Select Clear Browsing Data. In the Obliterate the following items from drop-down, select the beginning of time. Check Cookies and other site and plugin data. Select Clear Browsing Data. Try Netflix again. Restart your Chromebook Hold the Power button in the upper right corner of the keyboard until the indicator light turns off. After 10 seconds, press the Power button to turn on your Chromebook. Once your Chromebook has finished turning on, try Netflix again.