If you experience the error code C7111-1957-105032 on your Google Chromebook, it typically points to some information on the device that needs to be refreshed. Follow the troubleshootings steps below to resolve the issue. Clear the Netflix cookie from your web browser Go to netflix.com/clearcookies to clear the Netflix cookie; this will sign you out of your account. Select Sign In and enter your Netflix email and password. Try Netflix again.