If you experience the error code C7361-1253 while trying to watch Netflix on your Google Chromebook, it typically points to an issue with the content you're trying to play. Follow the troubleshooting steps below to resolve the issue. Play another movie or TV show If you are able to successfully play another title, go to the Viewing Activity page and select the "Report a Problem" link next to the title that did not work. If you do not see the "Report a Problem" link, the problem has automatically been reported. Reboot your computer Shut your computer down completely and restart it. Play your movie or TV show again. Are you using Bluetooth? If you are using a Bluetooth speaker or headset: Disconnect it from your device. Try Netflix again.