If you experience the error code C7363-1261-00000024 on your Google Chromebook, it typically points to a browser or a credentials problem on your computer. Follow the troubleshooting steps below to resolve the issue. Restart your Browser Quit your browser. Relaunch your browser. Try Netflix again. Make sure you're signed in to your Google account Press Ctrl Shift Q twice. When prompted, sign in to your Google account. Please ensure you sign in to an active Google account. You will be unable to stream if you are browsing as a Guest. Navigate to Netflix.com, then click on Member Sign In to sign back in and play your movie or TV show again.