Netflix Error Code: H7111-1957-205002

If you experience the error code H7111-1957-205002 while watching Netflix on your computer, it typically points to some settings preventing you from accessing Netflix. Follow the troubleshooting steps below to resolve the issue.
Steps for Windows

Make sure your Windows user account can access Netflix.com
The Microsoft Silverlight player on which Netflix.com runs requires that your Windows user account have administrative rights.
To confirm your account has admin rights, try the following troubleshooting steps:
Run browser as Administrator

1. Quit all open browsers - including this window! You may want to print the following steps.
2. Click on the Start Menu in the bottom left hand corner of your screen.
3. Select All Programs.
4. From the items listed, right-click (or press and hold on touchscreen devices) on your preferred browser icon (Netflix supports Internet Explorer, Firefox, and Google Chrome).
5. Select Run as Administrator.
6. If prompted, select Allow.
7. Use this newly opened window to play your movie or TV show again.
   • Attempting to play again from the original browser window will likely result in the same error.
   • If these steps allow you to stream movies and TV shows from Netflix.com, your account does not have administrative rights. Talk to your computer manufacturer/administrator to add administrative rights to your account.

Log in as another Windows user

• If you are able to play your movie or TV show, the new user account has the needed permissions to use the Silverlight player.

Steps for Mac

Make sure your OSX account can access Netflix.com
The Netflix.com player uses the Microsoft Silverlight plugin, which requires that your OSX account has administrative rights.
To confirm your account rights:

1. Select the Apple icon in the upper left corner of the screen.
2. Select System Preferences.
3. From the System section:
   • In Lion (10.7) or newer, select Users