If you experience the error code H7361-1253-C00D4E86 when trying to watch a movie or TV show, it typically indicates that there is either cached data or an external device preventing Netflix from working. Follow the troubleshooting steps below to resolve the issue. Clear the Netflix cookie from your web browser Go to netflix.com/clearcookies to clear the Netflix cookie; this will sign you out of your account. Select Sign In and enter your Netflix email and password. Try Netflix again. Are you using a TV as a monitor? Sometimes using a TV as an external monitor for your computer can cause this issue. Disconnect your computer from your TV and play your movie or show again. If you are able to play without problems, check your TV owner's manual or manufacturer support website for information on using your TV as a computer monitor.
