If you experience the error code H7361-1254-C0262500 while watching on your computer, it typically points to a content issue. Follow the troubleshooting steps below to help Netflix resolve the issue. Play another movie or TV show If you are able to successfully play another title, go to the Viewing Activity page and select the "Report a Problem" link next to the title that did not work. If you do not see the "Report a Problem" link, the problem has automatically been reported.