If you experience the error code M7031-1105 while watching on your computer, it typically points to a network connectivity problem. Follow the troubleshooting steps below to resolve the issue. Are you using a public, cellular, or satellite Internet connection? If you are on a work, school, hotel, or hospital public WiFi: Check with your network administrator to make sure streaming services such as Netflix are supported and not intentionally blocked. Note that many public networks have limited bandwidth. If you're using a cellular data network or satellite Internet: If possible, try a different network. Cellular data and satellite Internet connections commonly have slower connections speeds than cable Internet or DSL. Troubleshoot network connection issues If you're still not able to connect to Netflix, here are some steps to resolve network connection issues.
