If you experience the error code M7111-1103-405 on your computer, it typically points to information stored on your Chrome browser that needs to be refreshed. Follow the troubleshooting steps below to resolve the issue. Are you using a bookmark to visit Netflix? If you usually use a bookmark to visit Netflix, try typing www.netflix.com into your browser address bar instead. If this resolved your issue, update your bookmark URL to www.netflix.com to avoid future issues. Clear the Netflix cookie from your web browser Go to netflix.com/clearcookies to clear the Netflix cookie; this will sign you out of your account. Select Sign In and enter your Netflix email and password. Try Netflix again.