If you experience the error code M7111-1331-5005 on your computer, it typically points to an issue with your Netflix account preventing you from playing content. Follow the troubleshooting steps below to resolve the issue. Check your account status on Netflix.com Go to the Your Account page. Follow the instructions in the alert at the top of the page to get back to watching Netflix. Clear the Netflix cookie from your web browser Go to netflix.com/clearcookies to clear the Netflix cookie; this will sign you out of your account. Select Sign In and enter your Netflix email and password. Try Netflix again.
