If you experience the error code M7363-1260-00000048 on your computer, it typically points to a component on your browser that needs to be updated. Follow the troubleshooting steps below to resolve the issue. Update Google Chrome Select the Menu icon from the upper right side of your browser. Select Update Google Chrome. If you do not see this option, your browser is up to date. Select Relaunch. Try Netflix again. Update Widevine Content Decryption Module Note: Anti-virus and/or firewall software can prevent the Widevine Content Decryption Module from updating successfully. Please disable your anti-virus and/or firewall software before checking for an update. Once the update is complete, you can re-enable your security software. In the address bar on the Chrome browser, type chrome://components and press Enter or Return on your keyboard. Locate the Widevine Content Decryption Module component. Select Check for update. Once you see Status - Component updated, restart the Chrome browser and try Netflix again. If you do not see Status - Component updated, Chrome may still be running on your computer. To resolve this, restart your computer, then attempt the above steps again.