If you experience the error code UI-200, it typically points to a network connectivity problem that's preventing you from connecting to the Netflix service. Follow the troubleshooting steps for your device below to resolve the issue. Blu-ray Player Restart the device Unplug your device from power for at least 1 minute. While the device is unplugged, press the power button on the device to discharge it. Plug your device back in. Turn your device on with the power button. Try Netflix again. Sign out of Netflix On the error screen in the Netflix app, select More Info or More Details and continue to Step 2. If you don't see More Info or More Details, continue below. Navigate up and select Settings or the Gear icon and continue to Step 2. If you don't have Settings or the Gear icon , continue below. Pull up the deactivation screen by entering the following sequence using the arrow keys on your device's remote: Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up Select Reset. If you do not see Reset, select Sign Out or Deactivate. Once you are signed out, sign back in and try Netflix again. Nintendo Wii Restart your Wii Turn off your Wii. Unplug the power cord from the back of the console for at least one minute. Plug your Wii back in. Turn your Wii on with the power button and try Netflix again. Deactivate and reactivate the Netflix app From the Wii Home Screen, select the Wii Options icon at the bottom left. Select Data Management