Netflix Error NW-2-5

If you experience the error code NW-2-5 while attempting to stream Netflix, it is typically caused by an Internet connectivity problem preventing your device from reaching the Netflix service. Follow the troubleshooting steps for your device below to resolve the issue.

netflix error nw-2-5 xbox one

Are you using a public, cellular, or satellite Internet connection?

If you are on a work, school, hotel, or hospital public WiFi:

• Check with your network administrator to make sure streaming services such as Netflix are supported and not intentionally blocked.
• Note that many public networks have limited bandwidth.

If you're using a cellular data network or satellite Internet:

• If possible, try a different network. Cellular data and satellite Internet connections commonly have slower connections speeds than cable Internet or DSL.

Test the Internet Connection on Your Xbox One

1. Press the Menu button on your Xbox One controller, or select Settings from the Home screen.
2. Select Network. Your Network Status should be displayed.
3. Select Test Network Connection.

The test will indicate if you have a healthy connection, or if you need to make changes to the network configuration settings on your Xbox One.

Confirm your Xbox's DNS Settings

1. Press the Menu button on your Xbox One controller and select Settings, or select Settings from the Home screen.
2. Select Network.
3. Select Advanced settings.
4. Select DNS settings.
5. Select Automatic.
6. Press the B button to Save.
7. Try Netflix again.

Solved Answer

Probably the majority of the users are familiar with the Netflix. Nevertheless, for those who might not known what it is, we want to present it shortly. Netflix is a US-based on-demand Internet streaming media, which can be access in more than 50 countries. The subscribers of this service get the ability to watch movies, videos, TV shows and similar things on their chosen device, pause and continue watching, etc. Generally speaking, the app is a really handy tool, which is appreciated all over the world and has millions of subscribers. Nevertheless, as the forums on the Internet reveal, Netflix often causes an errors code Netflix Error nw-2-5, which is a really annoying and disruptive problem.

The research has revealed that the error code Netflix Error nw-2-5 typically shows up onPS3, Vizio, PS4, Xbox, and similar devices. In the majority of the cases, people report about this error on Sony PlayStation 3, which usually notify that:

We’re having a problem connecting to Netflix. Please try again or visit: www.netflix.com/help.

If you are getting this error on PS3, Xbox or any other device, then it means that there is a problem with your Internet connection or DNS configuration. To put it more simple, there is some kind of obstacle, which prevents you from connecting to the Netflix successfully. Fortunately, it’s not difficult to fix Netflix Error nw-2-5. If you want to find out how to do that, you just have to follow the steps given below.

How to fix Netflix Error nw-2-5

If anerror code Netflix Error nw-2-5keeps showing up while you are attempting to stream Netflix, you should check Internet connectivity first. That’s because the emergence of this annoying error means that there is a problem with your Internet connection, which prevents your device from reaching the Netflix server. Therefore, first of all, try to:

1. Checkwith yournetwork administratorin order to make sure that Netflix is not intentionally blocked.
2. In case you are usingcellular datanetworkorsatellite Internet, try a different network since the mentioned ones have slower connections speed thancable InternetorDSL.
3. Test the Internet connectionon your device with the Internet connection/speed-test device.
4. Restartthe device.
5. Restart your home networks. In order to do that, you have to unplug both your router and modem for 20-30sec.

If after all theerror code Netflix Error nw-2-5still hasn’t been fixed, you should try bypassing your router. In other words, if you are using a wireless router that is connected to the modem, you should try connecting directly to the modem. For that, you will need anEthernetcable. In case this will help to reach Netflix, then the problem is clear – the router. To check that, perform the following steps:

1. Turn off the devicethat you are using.
2. Plug the devicedirectly into themodemusing Ethernet cable.
3. Unplug modemfor at least 30 sec and plug it back.
4. Turn on the deviceand try to reach Netflix again.

In case you detect the router as the cause of the error code Netflix Error nw-2-5, then you have two options – either bypass the router or contact the person who is responsible for setting up your home network in order to re-configurate router’s and DNS settings.