NP-31731-5 PS4 Error Code

Discussion in 'Windows Error Code, Crashes, BSOD, and Hangs' started by securityhope, Feb 10, 2017.

  1. securityhope

    securityhope Administrator Staff Member

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    User is signed-out of PlayStation Network or data on the HDD could be corrupted.
    • Make sure you are signed in to PSN by selecting [Settings] > [PlayStation™Network/Account Management] > [Sign In].
    • If the error persists, restart the PS4 system.
    If this does not resolve the error, try the following steps:
    • Start the system in Safe Mode, and select [Restore Default Settings]
    • Delete the user and then re-create it.
    • If the error persists after trying all previous steps, try to Initialise the system by going to [Settings] > [Initialisation] > [Quick].
     

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