Credit or debit card information is invalid It looks like the credit or debit card information stored on your Sony Entertainment Network (SEN) account is invalid, please follow the steps below: Go to [Settings] > [PSN] > [Account Information] > [Wallet] > [Billing Information] and make sure that your credit card details including expiry date have been entered correctly. Ensure that the address information on your SEN account is exactly the same as that on the statement provided by your card issuer.